What personal information do we collect?
When you express an interest in becoming a member of Malvern U3A you will be asked to provide certain information. This includes:
- Your name
- Your home address
- Your email address
- Your telephone number
- Your subscription preferences
- Your Gift Aid choice
What are the lawful bases on which we collect personal details?
The lawful bases for collecting and storing your personal details are Contract and Consent. You enter into a contractual relationship with Malvern U3A in order for us to fulfil our obligations and responsibilities to you. You further consent to allow us to use your personal data to communicate with specified external third parties (see below).
If you joined Malvern U3A prior to April 1st 2018 we acknowledge your consent for us to process your personal information as specified. Members joining after this date can register their consent (or not) when completing a membership application form or when joining online.
How do we collect personal information?
- From you. This is usually at the point of your initial registration. The information will be collected via a paper membership form or an online membership form
- From PayPal, if you joined online. Personal and transaction details are captured and stored
If you withhold or withdraw your consent then we will not use your personal data in any communication with specified external third parties (see below). If you wish to alter your consent choice you can do this via the page at https://malvernu3a.org.uk/change-consent/
How do we use your personal information?
We use your personal information:
- To provide our Malvern U3A activities and services to you
- For administration, planning and management of our U3A
- To communicate with you about Malvern U3A activities
- To monitor, develop and improve the provision of our U3A activity
With whom do we share your personal information?
We may disclose information about you, including your personal information:
- Internally – to committee members and group leaders, as required, to facilitate your participation in Malvern U3A activities
- Externally – to U3A National, with your consent for products or services such as direct mailing for the National U3A Trust magazines
- Externally – to MailerLite, with your consent, so that you may receive the monthly Malvern U3A Bulletin. (MailerLite provides you with the option to unsubscribe if you so wish)
- Externally – to HMRC, so that we may reclaim Gift Aid
- Externally – to a specified agency, if we have a statutory duty to disclose it for legal and regulatory reasons
If we need to share your information with any other external agency we will seek your consent and inform you of the agency with whom the information will be shared and for what purpose. If you wish to alter your consent choice you should contact the Web Manager.
How long do we keep your personal information?
We need to keep your information so that we can provide our services to you. In most instances information about your membership will not be stored for longer than 18 months after you cease to become a member. The exceptions to this are instances where there may be legal or insurance circumstances that require information to be held for longer whilst the issues are investigated or resolved. Where this is the case you will be informed about the length of time the information will be held and when it is to be deleted.
How do we update or correct your personal information?
To ensure the information we hold is accurate and up to date, you should inform Malvern U3A about any changes to your personal information. You can check the information we hold on you via the https://malvernu3a.org.uk/my-details/ page. If you wish to change any of the details please contact the membership secretary by email at firstname.lastname@example.org
How do we store your personal information?
We have in place a range of security safeguards to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use or modification. Security measures include technological measures such as Secure Socket Layer (SSL) encryption, which creates a secure connection with your browser when you register and login into our on-line services. Your membership information is held on a database and can only be accessed by Committee Members with special login privileges. For data backup reasons an SQL dump of the database is also taken periodically and stored securely on the Cloud.
Links from our website
Our website may contain links to other websites. Please note that we have no control of websites outside the malvernu3a.org.uk domain.
If you provide information to a website to which we link, we are not responsible for its protection and privacy.
You have a right to view, amend or download what data we hold about you. You can do this from this website by going to Membership | My Details. If you do not have access to a computer, or do not wish to use one, then you can contact the Secretary of Malvern U3A with a ‘Subject Access Request’ which asks Malvern U3A to provide you with a record of all the personal data we hold about you;. Once this request has been received and verified you will receive the data requested within 72 hours.
You have a right to remove all data about you that we hold. Instructions on how to request this are available from page https://malvernu3a.org.uk/delete-me/ You have a right to contact the ICO (Information Commissioner’s Office) if you think that there is a problem with the way we are handling your personal data.
Changes to this policy
This policy may change from time to time. If we make any material changes we will make members aware of this via the Newsletter, monthly Bulletin or the monthly members’ meetings.
If you have any queries about this policy, need it in an alternative format, or have any complaints about our privacy practices, please contact secretary -at- malvernu3a -dot- org -dot- uk.
If you have any queries about how we have stored your personal details please contact the webmanager -at- malvernu3a -dot- org -dot- uk.